Caring for Families...

As part of LVC4S continuing commitment to support our those in need in our community, this month our staff teamed up to provide "care baskets" for families and caregivers of hospice patients at Cedarbrook Nursing Home. This special project was inspired by our Clinical Manager, Charle-lene Schrantz, who has a special connection to Cedarbrook.

The delivery team brings the donations to Cedarbrook. Pictured L to R, Dr. Mark Moran, Dee Torres, Rosanne Kocher, Melissa Frank, Bobbi Spain, Darlene Kernechel and Charle-lene Schrantz, who inspired this project!

Our Front Office Staff was happy to donate to the cause!

Over the past six weeks, our staff members collected items for "Care Baskets" that will be provided to families whose loved ones are in hospice care.  These baskets include items to make family members more comfortable during their visits to the hospice at Cedarbrook, which often include overnight stays.  

The Clinical Staff at LVC4S are a generous bunch!

We collected  include toothbrushes, toothpaste, small packs of tissues, wash cloths, pens, pencils, pads of paper, note cards, puzzle books, and snack items.  These small comfort items can mean a great deal at a difficult time.

Andrea Ellwood of Cedarbrook extended a heartfelt thank you to the LVC4S staff for the donations.  She noted that this effort will make a tremendous impact on their ability to comfort families.  

It's time to PLAY BALL!

Ryan Frinzi and FeFe!

Did you know that Lehigh Valley Center for Sight is the Official Ophthalmologist & LASIK Surgeon of the Lehigh Valley IronPigs?   LVC4S is also the sponsor for three of IronPigs games this year.  At our first sponsored game on April 6th, the weather was a little chilly, but LVC4S employees and their families, along with the rest of the crowd enjoyed the Pigs first win of the year playing 11 innings!  The fans got their money's worth that night. Ryan Frinzi, 9 year old son of our billing department's Lisa Frinzi, had the honor of throwing out the first pitch!

The back of Dr. Moran's head (left) and Jon Schaeffer (right) - Matt was hiding

Dr. Mark Moran, the Official LASIK Surgeon, of the IronPigs, made an
appearance on the radio with Matt Provence and Jon Schaeffer.  Jon shared that he has plans to get LASIK surgery in the near future with Dr. Moran, stay tuned.






From the radio booth Dr. Moran went to talk with Doug Heater (preshow host for the IronPigs Television Network).  The best part was Doug's headset not working and neither Dr. Moran or Doug knew they were being queued that they were on the air.  Finally the people standing in front of them waving them hands frantically, mouthing you're on the air, gave them a clue.

Dr. Moran and Doug
 Red jackets must have been the uniform of the day

Finally Dr. Moran made a stop at the new Porkcenter - the Ironpigs new social media center.  There he shared twitter handles @porkcenter, @markm, @centerforsight.   He also signed the wall with his twitter handle.

Dr. M signing his twitter handle.

Mark your calendars for the next LVC4S sponsored dates, June 8th and August 2nd featuring fabulous fireworks!  See you there.

Doctor's Day Celebration

Did you know that March 30th is Doctor's Day?  This annual event is dedicated to celebrate the contribution of physicians who serve our country by caring for its citizens.  The first Doctor's Day was observed on March 30th, 1933.  In 1990, the House and Senate officially declare March 30th "National Doctor's Day."  

Happy Doctors Day to Dr. Ahdieh, Dr. Cherfas, Dr. Moran, Dr. Ross and Dr. Trachtenberg. You have made a difference in the lives of many.  

At Lehigh Valley Center for Sight, the staff pitched in to honor our doctors with a beautiful cake to celebrate.  Pictured here is Dr. Irena Cherfas.

Certified Patient Service Specialists at LVC4S

Our Certified Patient Service Specialist Wall of Fame
in our Allentown Office.

When you look for a doctor, you check out his or her credentials, but what about the office staff?

At Lehigh Valley Center for Sight we are pleased to announce that many of our front office are Certified Patient Service Specialists (CPSS).

The CPSS certification is given to medical office professionals who have achieved a national standard of excellence.  They have completed a course which focuses on increasing the quality of patient care.  Among the areas of study for this program are Anatomy & Physiology of the Eye; Common Ophthalmic Diagnoses; Triaging Ocular Emergencies; Insurance, Billing & Coding; as well as HIPAA & OSHA regulations.

Our Certified Patient Service Specialists all wear a gold pin which indicates their achievement.  Our CPSS staff now includes Mandy Bolton, Michelle Carl, Christina Dean, Rebecca Dietz, Rose DeLesio, Beth Handwerk, Valerie Hotmer, Dani Kerchenel, Rosanne Kocher, Eileen Konigsberg, Ethel Reiss, Carolina Taverez,  and Diana Ubilla.

Certified Patient Service Specialists Valerie Hotmer, Dani Kerchenel and Ethel Reiss
are all part of our front office staff.

Becky Dietz, our billing manager,  and Eileen Konigsberg, of our front office staff,
 are both Certified Patient Service Specialists.

Valued Employees

Our employee recognition program brings much deserved attention to the exceptional care and service that our staff provides.  

We were lucky enough to snap a few photos of employees who recently received a thank you...and a Dunkin Donuts gift card, in recognition for  for a job well done.

Dr. Ahdieh presents a gift to Valerie Hotmer from our front office staff in Allentown,
who received high marks for patient care.